1
Is the roster Published?
Swaps only work on a Published roster. Draft rosters can’t be swapped on. See How duty swaps work.
2
Is the doctor signed in?
A doctor viewing a public share link has to sign in to their PlanMyRounds account before they can start a swap.
3
Are there any eligible partners?
PlanMyRounds only shows colleagues who are available and eligible. If the panel shows no options, the two most common reasons are: every other doctor already has a duty on those dates, or the swap would break a rest rule such as minimum rest hours between shifts.
4
Did the roster change while they were choosing?
Swaps are re-validated at the moment of confirmation, not just when the options first load. If an admin edited the roster in the meantime, the doctor may need to refresh and try again. See Requesting a swap.
Next steps
How duty swaps work
Swap vs. transfer, and when to use an admin edit instead.
Roster constraints
The rest and work-pattern rules a swap can’t violate.