> ## Documentation Index
> Fetch the complete documentation index at: https://www.planmyrounds.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivating or removing a member

> Revoke a team member's access to your PlanMyRounds organisation — reversibly, or permanently. When to deactivate, when to remove, and how to restore access.

When someone leaves the team, you have two options for removing their access. The right choice depends on whether you might need to restore them later.

## Deactivate vs. remove

| Action | What it does |
| - | - |
| **Deactivate** | Blocks the member from accessing the organisation. Their account and all historical data are preserved. Any linked doctor profile is set to **Inactive**. **Reversible.** |
| **Remove (delete)** | Soft-deletes the member — they're hidden from the UI. Historical data (rosters, leave records) is still preserved for audit purposes. **Not easily reversible.** |

> [!TIP]
>
> **Deactivate is the right choice in most cases.** It's reversible, and it keeps past rosters showing the correct doctor assignments. Only use **Remove** when you're certain you won't need to bring them back.

## Deactivate a member

**1. Open Members**

Go to **Settings › Members**.

**2. Find the member**

Locate them in the members table.

**3. Open the action menu**

Select the three-dot menu next to their name.

**4. Deactivate**

Select **Deactivate Member** and confirm.

The member's status changes to **Deactivated**. They can no longer log in or access any data, and their linked [doctor profile](/docs/team/doctor-profiles) (if any) is automatically set to **Inactive** — so they're excluded from future roster generation.

> [!WARNING]
>
> You cannot deactivate **your own** account. If you need to remove your own admin access, another admin has to do it on your behalf. If you're the only admin, contact support.

## Reactivate a deactivated member

If you need to bring someone back:

**1. Find them in Members**

Locate the deactivated member in the Members list.

**2. Reactivate**

Select **Reactivate** from the action menu.

Their account is restored and their doctor profile is set back to **Active**. They can sign in straight away.

## Remove a member permanently

**1. Open Members**

Go to **Settings › Members**.

**2. Find the member**

Locate them in the table.

**3. Remove**

Select **Remove** from the three-dot action menu and confirm.

> [!WARNING]
>
> Removal is a **soft delete**. Historical records are preserved, but the member no longer appears in the UI — and this can't be undone from the settings page. Use **Deactivate** instead if there's any chance you'll need to restore access later.

## What happens to past rosters?

Past rosters — generated, published, or archived — always show the doctor assignments they were built with. Deactivating or removing a member **does not** change historical rosters.

This is why deactivation is preferred for clinicians who have actually worked shifts: their name stays correctly tied to the work they did.

## Next steps

> **[Invite a team member](/docs/team/inviting-a-member)**
>
> Bring a replacement on board.

> **[Roles and permissions](/docs/team/roles-and-permissions)**
>
> Adjust someone's access without removing them.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.